Privacy Policy

At MSMEOUTLET.COM, operated by Balbir Infotech, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website. By accessing MSMEOUTLET.COM, you agree to the practices described in this policy.

Information We Collect

We collect different types of information to provide and improve our services:

Personal Information

  • Name, email address, phone number, and address (billing and shipping).
  • Payment information, such as credit/debit card details, UPI ID, or other payment methods.

Non-Personal Information

  • Browser type, operating system, IP address, and device information.
  • Usage data, including pages visited, time spent on the website, and browsing activity.

Cookies and Tracking Technologies

  • We use cookies to enhance your user experience, remember preferences, and track website analytics.
  • You can disable cookies in your browser settings, though some features of the site may not function properly.

How We Use Your Information

The information we collect is used for the following purposes:

Order Fulfillment

  • To process your orders and manage payments.
  • To deliver products to your specified address.

Communication

  • To send updates about your order status, promotions, and new products (with your consent).
  • To respond to your inquiries or resolve disputes.

Website Optimization

  • To analyze website performance and improve user experience.
  • To monitor for fraudulent or suspicious activities.

Legal Compliance

  • To comply with applicable laws, regulations, and legal processes.

How We Share Your Information

We respect your privacy and do not sell your personal data. However, your information may be shared in the following cases:

Service Providers

  • Third-party logistics providers for shipping and delivery.
  • Payment gateways to process transactions securely.

Legal Obligations

  • If required by law or to respond to valid legal requests from government authorities.

Business Transfers

  • In case of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement robust security measures to protect your data:

  • Encryption for sensitive data during transmission (e.g., payment details).
  • Regular monitoring of our systems to prevent unauthorized access.
  • Restricted access to personal data only for authorized personnel.

Your Rights

As a user of MSMEOUTLET.COM, you have the following rights:

  • Access: Request a copy of the personal data we have about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal and business obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time.

Retention of Data

We retain your personal information only as long as necessary:

  • To fulfill the purposes outlined in this policy.
  • To comply with legal and regulatory requirements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal data.

Changes to This Policy

Balbir Infotech reserves the right to update this Privacy Policy as needed. Any changes will be posted on this page, and the updated policy will take effect immediately upon publication.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: support@msmeoutlet.com
  • Phone: +91 - 9316527000
  • Address: Balgir Infotech, #530, Phase – 6, S.A.S. Nagar, Mohali, Punjab – 160055, India